62jl Privacy Policy

1. Introduction

62jl ("62jl," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the 62jl online gaming platform at 62jl.app. This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information when you access or use our website, games, and related services (collectively, the "Platform").

This Policy applies to all users of the 62jl Platform, including registered account holders and visitors who browse the Platform without registering. By accessing the Platform or creating a 62jl account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

2. Data Controller

For the purposes of applicable data protection legislation, 62jl is the data controller responsible for your personal information collected through the Platform. As data controller, 62jl determines the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, please refer to Section 14 (Contact Us) of this Policy.

3. Data We Collect

62jl collects several categories of personal data in the course of providing its services. The specific data collected depends on how you interact with the Platform.

3.1 Identity and Contact Data

• Full legal name
• Date of birth
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Government-issued identification number (for KYC verification purposes)

3.2 Financial Data

• GCash account number or PayMaya account details
• Bank account details (BPI, BDO, Metrobank, UnionBank, or other Philippine banks)
• Transaction history, including deposit amounts, withdrawal amounts, and dates
• Bonus and promotional redemption records

3.3 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used
• Game history, wagering activity, and win/loss records
• Login timestamps and authentication logs

3.4 Communications Data

• Records of live chat conversations with our support team
• Email correspondence with 62jl
• Feedback, complaints, and dispute records

4. How We Collect Data

62jl collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Data received from payment processors (such as GCash and PayMaya), identity verification providers, fraud prevention services, and analytics partners, where permitted by applicable law.

5. How We Use Your Data

62jl uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your 62jl player account.
• Identity verification: To verify your identity and age in compliance with Philippine gambling regulations and anti-money laundering (AML) requirements.
• Transaction processing: To process deposits, withdrawals, and bonus payments in Philippine Peso (₱).
• Platform operation: To deliver games, features, and services, and to personalize your experience on the Platform.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing communications: To send you promotional offers, newsletters, and updates about 62jl services, where you have consented to receive such communications.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
• Legal compliance: To comply with applicable laws, regulations, and regulatory requirements, including reporting obligations to competent authorities.
• Responsible gaming: To monitor gaming activity and enforce responsible gaming measures, including deposit limits and self-exclusion.
• Analytics and improvement: To analyze Platform usage, identify trends, and improve the quality and performance of our services.

6. Legal Basis for Processing

62jl processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions you have agreed to, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and regulatory reporting.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, including the sending of marketing communications. You may withdraw your consent at any time by contacting our support team.

7. Sharing Your Data

62jl does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your transactions.
• Identity verification providers: Third-party KYC and AML compliance service providers engaged to verify your identity and assess fraud risk.
• Game software providers: Licensed game developers and providers whose games are available on the 62jl Platform, to the extent necessary for game operation and fairness auditing.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers engaged to operate and secure the Platform.
• Regulatory and law enforcement authorities: Government agencies, regulators, and law enforcement bodies, where disclosure is required by applicable law or a valid legal order.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by 62jl in connection with legal, compliance, or business matters.

All third-party service providers engaged by 62jl are contractually required to process your personal data only for the specified purpose and in accordance with applicable data protection standards.

8. Cookies and Tracking Technologies

62jl uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. Cookies are small text files stored on your device when you visit the Platform.

8.1 Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Used to collect anonymized data about how users interact with the Platform, helping us identify areas for improvement.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns, where you have consented.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

9. Data Retention

62jl retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and reporting obligations. The following retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC and identity verification documents: Retained for a minimum of five (5) years following the completion of the business relationship.
• Communications and support records: Retained for a minimum of three (3) years from the date of the communication.
• Marketing preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with 62jl's data disposal procedures.

10. Security Measures

62jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 62jl Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing conducted by independent third parties.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for the detection, containment, and notification of data security breaches.

11. Your Rights

As a user of the 62jl Platform, you have the following rights with respect to your personal data, subject to applicable law and any overriding legal obligations of 62jl:

• Right of access: You have the right to request a copy of the personal data 62jl holds about you.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
• Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, where processing is based on your consent or a contract.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact the 62jl support team via live chat or by emailing us at the address provided in Section 14. We will respond to all verified requests within thirty (30) days of receipt. We may require proof of identity before processing your request.

12. Children's Privacy

The 62jl Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gambling laws. 62jl does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the associated account.

13. Changes to This Policy

62jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform. The revised Policy will take effect on the date specified in the notice.

We encourage you to review this Policy periodically to stay informed about how 62jl protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 62jl handles your personal data, please reach out to our Data Protection team. You can contact us via live chat on the Platform or by sending an email to our support address below. We aim to respond to all privacy-related inquiries within five (5) business days.